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MFT Email Services Support

Select the Email Client (Email Software) or Device for which you nned help from the icons below.
(If you can't find the help you need here please call us at 610-381-4120 or complete our support request form below)


Mail Settings: MS Outlook


Due to the variations in the different version of Microsoft Outlook, some setting labels may be slightly different, or found in slightly different areas. You may find instructions specific to your version here. The values of the settings, however, must be those presented below.

  1. Open Outlook.
  2. Click File, then click Account Settings > Account Settings.
  3. In the account settings window, select the specific email account, and then click Change. (if you are setting up an account that does not exist, click New and choose manual setup. Then decide whether you want a POP or IMAP account setup.)
  4. Make note of the Account Type (POP3 or IMAP) and remember for later.
  5. Update/Verify the following settings:
  • Incoming mail server: mbx.gomft.com
  • Outgoing mail server: mbx.gomft.com
  • User Name: [your full email address]
  • Password: [your password] (log in here from any device to verify the correct password, if you are unsure.)
  1. Click the button labelled More Settings
  2. Click the tab labelled Outgoing Server
  3. Update/Verify the following settings:
  • My outgoing server (SMTP) requires authentication should be checked on.
  • Use same settings as my incoming mail server should be the selected option.
  1. Click the tab labelled Advanced.
  2. Update/Verify the following settings:
  • Under the Incoming server port number field, This server requires an encrypted connection (SSL) should be checked on
  • The previous action should automatically change the port number to 995 for POP3 accounts, or 993 for IMAP accounts. Verify this, or update manually based on the Account Type you took note of earlier.
  • Outgoing server (SMTP) port number should be 465
  • Use the following type of encrypted connection should be set to SSL
  1. Click OK then click next until you are finished.

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Mail Settings: Windows 10 Mail

  1. Choose "Advanced setup"
  2. Choose "Internet email"
  3. Enter your email address in both the "Email address" field and the "User name" field.
  4. Enter your password.
  5. Enter whatever name you want to give the account for your own purposes.
  6. Enter your name in "Send messages using this name"
  7. For both "Incoming email server" and "Outgoing (SMTP) email server" enter "mbx.gomft.com" (without the quotations)
  8. Choose either POP3 or IMAP for account type. In Windows 10 Mail, it makes little difference which you choose.
  9. All four checkboxes should be checked on (Outgoing server requires auth, use the same user and password for sending, require SSL for incoming, and require SSL for outgoing)

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Mail Settings: Apple Mail

Due to the variations in the different version of Apple Mail, some setting labels may be slightly different, or found in slightly different areas.

  1. Open Mail.
  2. Click Mail, then click Preferences.
  3. Click on the Accounts tab, and then select the specific email account, or create a new one.
  4. Update/verify your incoming AND outgoing settings using the values outlined in the two respective sections below (You may have to click the "Advanced" or "Server Settings" tab to the right of the accounts list to find some of the settings. Some settings may also be hidden if there is a checkbox that is checked on saying "Automatically manage settings". Finally, you may have to click the actual "SMTP server" hostname and then click "Edit SMTP Server List" in order to edit the selected servers outgoing settings).

Incoming Mail Settings:

  • Server/Host: mbx.gomft.com
  • Username should be your full email address.
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • SSL should be enabled (may be listed as SSL/TLS).
  • Port (ensure that it is set to one of the following, depending on what type of account setup has been implemented on your device. If you are unsure, try one at a time to see which one works. Note: The port is typically, though not always, automatically set correctly when you turn on SSL. You could try toggling it off and on again to see if it sets it to one of the two mentioned below).
  • For POP3 accounts, enter port 995
  • For IMAP accounts, enter port 993

Outgoing Mail Settings (SMTP):

  • Server/Host: mbx.gomft.com
  • SSL should be enabled (may be listed as SSL/TLS)
  • Authentication should be set to Password.
  • Enter the same username and password you used for the incoming mail settings (full email address and preverified password)
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • Port: 465

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Mail Settings: Android Phone

  1. Open your Email App (typically the Gmail App).
  2. Tap the menu icon and then tap Settings.
  3. Tap on the specific email account or add a new one using the settings found below.
  4. Tap into both incoming AND outgoing settings to update/verify the settings using the values outlined in the two respective sections below.

Incoming Mail Settings:

  • Server/Host: mbx.gomft.com
  • Username should be your full email address.
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • Security type should be set to SSL/TLS.
  • Port (ensure that it is set to one of the following, depending on what type of account setup has been implemented on your device. If you are unsure, try one at a time to see which one works. Note: The port is typically, though not always, automatically set correctly when you turn on SSL. You could try toggling it off and on again to see if it sets it to one of the two mentioned below).
  • For POP3 accounts, enter port 995
  • For IMAP accounts, enter port 993

Outgoing Mail Settings (SMTP):

  • SMTP Server/Host: mbx.gomft.com
  • "Require signin" should be enabled.
  • Enter the same username and password you used for the incoming mail settings (full email address and pre-verified password).
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • Security type should be set to SSL/TLS.
  • Port: 465

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Mail Settings: iPhone

Due to the variations in the different version of iPhone, some setting labels may be slightly different, or found in slightly different areas.

  1. Open Settings.
  2. Within Settings, open Mail, Contacts, Calendars.
  3. Tap on the specific email account or add a new one using the settings found below.
  4. Update/verify your incoming AND outgoing settings using the values outlined in the two respective sections below (You may have to tap "Advanced" to find some of the settings. You may also have to tap the SMTP server hostname in order to edit the outgoing mail settings).

Incoming Mail Settings:

  • Server/Host: mbx.gomft.com
  • Username should be your full email address.
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • SSL should be enabled (may be listed as SSL/TLS).
  • Port (ensure that it is set to one of the following, depending on what type of account setup has been implemented on your device. If you are unsure, try one at a time to see which one works. Note: The port is typically, though not always, automatically set correctly when you turn on SSL. You could try toggling it off and on again to see if it sets it to one of the two mentioned below).
  • For POP3 accounts, enter port 995
  • For IMAP accounts, enter port 993

Outgoing Mail Settings (SMTP):

  • Server/Host: mbx.gomft.com
  • Authentication should be set to Password.
  • Enter the same username and password you used for the incoming mail settings (full email address and preverified password)
  • To ensure that you enter the correct password, log in here from any device to verify (opens new window).
  • SSL should be enabled (may be listed as SSL/TLS)
  • Port: 465

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Mail Settings: Other

While it’s difficult (almost impossible) for us to maintain online instructions specific to every other mail email client at this time, the settings should involve the following:

Incoming Mail Settings:

  • Server/Host: mbx.gomft.com
  • Username should be your full email address.
  • To ensure that you know the correct password, log in here from any device to verify (opens new window). Once you are sure you are using the correct password, enter it into your mail client
  • SSL/TLS should be enabled (if SSL/TLS is not an option, and SSL, TLS, and STARTTLS are all listed as separate options, choose TLS, otherwise, it is likely best to choose SSL. In any case, if TLS does not work over either of the following ports, choose SSL.)
  • Port (ensure that it is set to one of the following, depending on what type of account setup has been implemented on your device. If you are unsure, try one at a time to see which one works. Note: The port is typically, though not always, automatically set correctly when you turn on SSL. You could try toggling it off and on again to see if it sets it to one of the two mentioned below).
  • For POP3 accounts, enter port 995
  • For IMAP accounts, enter port 993

Outgoing Mail Settings (SMTP):

  • Server/Host: mbx.gomft.com
  • Server requires authentication/sign-in.
  • If given the option, enable using the same credentials as the incoming mail server. Otherwise, enter the same username and password you used for the incoming mail settings.
  • To ensure that you know the correct password, log in here from any device to verify (opens new window). Once you are sure you are using the correct password, enter it into your mail client.
  • SSL/TLS should be enabled (if SSL/TLS is not an option, and SSL, TLS, and STARTTLS are all listed as separate options, choose TLS, otherwise, it is likely best to choose SSL. In any case, if TLS does not work over the following port, choose SSL).
  • Port: 465

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